Mytown33 | Terms and Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and mytown33 ("Platform", "we", or "us"). These Terms govern your use of the website, mobile application, and all services provided by mytown33.

By creating an account, logging in, or using any part of our platform, you confirm that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy. These Terms take effect from the date you register as a member.

Mytown33 reserves the right to update or modify these Terms at any time. Notice of changes will be displayed on the platform, and continued use after the effective date of such changes constitutes acceptance of the updated terms.

2. Member Eligibility

To register and use mytown33 services, you must meet the following criteria:

• Being at least 18 years of age, or meeting the legal age requirement under the laws of your jurisdiction, whichever is higher.
• Not appearing on any list of persons prohibited from using online gambling services under applicable local laws.
• Acting on your own behalf and not as a representative or agent of any third party.
• Not using the platform for money laundering or any other criminal activity.
• Holding only one (1) active account at mytown33 at any given time.

Mytown33 reserves the right to request proof of identity (KYC) at any time to verify member eligibility. Required documents may include a national ID, passport, or other supporting documents deemed necessary by us.

3. Account Registration

During the registration process, you are required to provide accurate, current, and complete information. False or inaccurate information may result in immediate account termination and forfeiture of any existing balance.

• Each individual is only permitted to hold one account. Multiple accounts may result in all associated accounts being frozen.
• Your account password is your sole responsibility. Never share your login credentials with anyone.
• If you suspect your account has been compromised, contact our support team immediately.
• Mytown33 is not liable for any losses resulting from unauthorised account access arising from a member's own negligence.

4. Deposits & Withdrawals

Mytown33 supports a wide range of secure and convenient local payment methods. All deposit and withdrawal transactions are processed using multi-layered encryption to safeguard your funds.

• Minimum and maximum deposit amounts are subject to the selected payment method and may vary.
• Withdrawals are processed within a set timeframe depending on the chosen method. Successful withdrawal requests are typically processed within 1–3 business days.
• All withdrawals will be channelled to the same payment method used during deposit, unless otherwise stated.
• Members may be required to complete a KYC verification process before their first withdrawal is approved.
• Mytown33 reserves the right to hold withdrawals for security review purposes if suspicious activity is detected.

5. Bonuses & Promotions

Mytown33 offers a variety of bonuses and promotions to members from time to time. Each offer carries its own terms and wagering requirements that must be fulfilled before any withdrawal is permitted.

• Welcome bonuses are available to new members only and may be claimed once.
• Bonus wagering requirements must be met within the specified time period. Unused bonuses will expire automatically after that period.
• Mytown33 reserves the right to cancel any bonus if promotion abuse or fraud is identified.
• Using more than one account to claim the same bonus is strictly prohibited.
• All promotions are subject to the specific terms stated on their respective promotion pages.

6. Member Responsibilities

As a mytown33 member, you agree to use the platform responsibly and comply with all established rules.

• Using automated software, bots, or any other method to manipulate games is strictly prohibited.
• Colluding with other players to defraud the platform is strictly prohibited.
• Exploiting technical vulnerabilities on the platform for unfair advantage is strictly prohibited. Any discovered vulnerabilities must be reported to our team.
• Members are solely responsible for ensuring that their use of the platform complies with the laws of their jurisdiction.
• Selling, transferring, or lending your account to any third party is strictly prohibited.

7. Privacy & Data Security

Mytown33 takes the privacy and security of members' personal data seriously. All information collected is used solely for the purpose of providing services and improving the platform. We do not sell or share your personal data with third parties without your consent, unless required by law.

• All personal data is protected using 256-bit SSL encryption.
• Transaction records are stored securely and are accessible only by authorised personnel.
• Members have the right to request access, correction, or deletion of their personal data, subject to applicable legal requirements.
• For more information, please refer to Privacy Policy our complete.

8. Account Termination

Mytown33 reserves the right to suspend or terminate any member's account without prior notice in the event of a breach of these Terms, fraudulent activity, or any conduct that may compromise the integrity of the platform.

• Members whose accounts have been frozen due to fraud are not entitled to claim any balance remaining in their accounts.
• Members may request voluntary account closure by contacting our support team. Valid balances will be returned after all wagering requirements have been met.
• For responsible gaming, members may voluntarily apply for self-exclusion limits through the Responsible Gaming.

9. Limitation of Liability

Mytown33 is not liable for any indirect, incidental, or consequential losses arising from use of the platform, including but not limited to financial loss, data loss, or service disruptions caused by factors beyond our control.

Our platform is provided "as is" without any express or implied warranties. While we strive to ensure 24/7 platform availability, technical disruptions or scheduled maintenance may occur. We will make every effort to minimise any service interruptions.

10. Amendments to Terms

Mytown33 reserves the right to change, add, or amend any part of these Terms at any time. Changes take effect upon being published on the platform. It is the member's responsibility to review these Terms periodically.

If you do not agree with any changes made, you must stop using the platform and contact our support team to close your account. Continued use after changes take effect constitutes acceptance of the amended terms.

If you have any questions regarding these Terms & Conditions, please contact our support team via 24/7 live chat or our official email.